Welcome to ACN Support

ACN was founded by four entrepreneurs - Greg Provenzano, Robert Stevanovski, Tony Cupisz and Mike Cupisz. They still drive all day-to-day operations at ACN.

What markets does ACN serve?

ACN currently operates in 27 countries across North America, Latin America, Europe, Asia and the Pacific. A complete list of countries can be found on ACN.com.

What does the ACN organizational structure look like?

ACN is run by its 4 original Co-Founders with over 1,500 employees worldwide in offices in the U.S., Canada, Mexico, Amsterdam, Poland, Japan, Korea and Australia.

What makes ACN different?

From traditional business:

Traditional businesses spend millions of dollars on marketing and advertising to try to attract and retain customers. Through the direct selling business model, ACN’s Independent Business Owners, or IBOs, bypass traditional advertising and go directly to the consumer. This results in an incredible home-based business opportunity for individuals and a great value for customers.

From other direct selling companies:

ACN is the world’s largest direct seller of telecommunications, energy and essential services for home and business. Unlike traditional, product-based direct selling companies, ACN’s IBOs offer services people need and use every day – services that wouldn’t require anyone to change their buying habits or purchase products they don’t need or can’t afford. There’s never inventory or products to stock. ACN IBOs earn residual income month after month, year after year, for as long as their customers remain on the ACN service or for the term of their agreement.

What are ACN’s core values?

ACN was built on principles that will not be compromised: Integrity, a commitment to giving back and the promise to put the needs of the IBOs and customers above all else. These are ACN’s core values, the foundation on which the company was built. And despite its incredible growth, these values continue to drive every decision ACN makes. Additionally, ACN has policies and procedures in place to help ensure its Independent Business Owners operate with the utmost integrity, adhere to the highest possible ethical standards, and perform under a marketing plan that complies with all applicable laws while operating their home-based businesses.

Is ACN a member of the Direct Selling Association?

Yes. ACN is a proud member of the Direct Selling Association in the U.S. and the Direct Sellers Association in Canada, and has been recognized by the Direct Selling Association as going above and beyond to promote the industry’s Code of Ethics.

Is ACN a scam?

No, ACN is not a scam. A scam or illegal pyramid scheme compensates based on recruitment, and in most cases no actual real products are sold or real customers acquired. At ACN, compensation is based 100% on the sale of real products and services to real customers. If no customers are acquired, no money is earned. ACN has provided a legitimate business opportunity for more than 25 years and is a respected industry leader in direct selling – as well as all the other service-based industries they represent.

How is ACN working to end childhood hunger?

17 million children right here in the North America don't know where their next meal is coming from. At ACN, that's just not acceptable, so we’ve joined the fight against childhood hunger. Every time someone becomes an ACN customer with one of our select services, a child gets fed. And every time customers pay their select ACN bills each month, another child gets fed. ACN has already provided over 3 million meals and will provide another 1.5 million meals this year.

Has ACN received any awards?

ACN is the world’s largest direct seller of telecommunications, energy and essential services for home and business.
ACN is a proud member of the Direct Selling Association in the U.S. and has been recognized by the Direct Selling Association as going above and beyond to promote the industry’s Code of Ethics.

ACN is accredited by the Better Business Bureau and holds an A+ rating.

ACN has earned over 120 awards (and counting) in the industries of business, marketing, creativity and community outreach.

What is a “pyramid scheme"?

Pyramid schemes are illegal. The main difference in a legitimate direct selling company and a pyramid scheme is in how the company compensates its sales force. Direct selling companies compensate based on the sale of real products and services to real customers. A pyramid scheme compensates based on recruitment, and in most cases there is no real product or actual customers acquired.

How much does it cost to join ACN?

Your ACN Independent Business Owner Start-Up Fee is $299 and covers the cost associated with establishing and servicing your business, and enables you to conduct business for one year in any country in which ACN operates.* In addition, the $25/month Business Support Fee allows you to maintain your business status with ACN. In return, ACN covers a full range of extensive IBO and customer support services, so you can focus on what matters most - building your business!

IBOs wishing to remain active in the ACN business are required to pay their monthly Business Support Fee of $25 and an Annual Renewal Fee of $49, which covers the cost of servicing their business on an ongoing basis.

*Subject to applicable law and the applicable IBO Terms & Conditions, the ACN Policies and Procedures, and the ACN Compensation Plan.

Is ACN a pyramid scheme? Is ACN a scam? Is ACN legit?

ACN follows a direct-sell model. IBO income potential is contingent on two factors- Customers purchasing services through an ACN IBO and Recruitment of new IBOs. The emphasis in pyramid schemes is on new recruits, whose entree fees pay those above them in the pyramid. Income is mainly derived from those recruits. In direct selling, the emphasis is on selling services and recruiting others to also sell and establish their own residual income. ACN is not a scam. Scams attempt to trick people to pay for something they don’t get. ACN IBOs and customers know what they’re buying and receive the services they expect.

What is the ACN Circle of Champions or COC?

They are the best of the best at ACN. They’re the top producers and money earners at ACN. They’ve dedicated the time and effort needed to reach the pinnacle of success in the company. COC members participate in weekly calls with ACN’s Co-Founders. They also tour the country with trainings designed to edify leaders everywhere and provide a connection between Saturday meetings and International Training Events.

The Circle of Champions are chosen bi-annually.